Privacy Policy

Introduction

SkyVerify ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our e-signature platform and services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

1. Information We Collect

1.1 Personal Information

We collect personal information that you voluntarily provide to us when you:

• Register for an account (name, email address, password)
• Upload documents for signature
• Sign documents using our platform
• Contact our customer support team
• Subscribe to our newsletter or marketing communications

1.2 Document Information

When you use our services, we collect and store the documents you upload, including the content of these documents, signature data, and metadata associated with the signing process.

1.3 Automatically Collected Information

We automatically collect certain information when you visit or use our services:

• IP address and device information
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website addresses
• Click-stream data

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, operate, and maintain our e-signature services
• To process and facilitate electronic signatures and document workflows
• To authenticate users and prevent fraud
• To send you transactional emails and service notifications
• To respond to your inquiries and provide customer support
• To send you marketing communications (with your consent)
• To analyze usage patterns and improve our services
• To comply with legal obligations and enforce our terms
• To maintain audit trails and legal compliance for e-signatures

3. Data Sharing and Disclosure

3.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as cloud hosting, email delivery, analytics, and payment processing. These providers are contractually obligated to protect your information.

3.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

3.3 Business Transfers

In connection with any merger, sale of company assets, or acquisition, your information may be transferred to the acquiring entity.

3.4 Document Recipients

When you send documents for signature, we share those documents and related information with the recipients you specify.

4. Data Security

We implement industry-standard security measures to protect your information:

• 256-bit SSL/TLS encryption for data in transit
• AES-256 encryption for data at rest
• Regular security audits and penetration testing
• Two-factor authentication options
• Strict access controls and employee training
• Secure data centers with physical security measures

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Your Rights and Choices

5.1 Access and Correction

You have the right to access, update, or correct your personal information at any time through your account settings.

5.2 Data Deletion

You may request deletion of your account and personal information by contacting us. Note that we may retain certain information as required by law or for legitimate business purposes.

5.3 Marketing Communications

You can opt out of marketing emails at any time by clicking the "unsubscribe" link in our emails or by updating your communication preferences in your account settings.

5.4 GDPR Rights (European Users)

If you are located in the European Economic Area, you have additional rights under GDPR:

• Right to data portability
• Right to restriction of processing
• Right to object to processing
• Right to lodge a complaint with a supervisory authority

5.5 CCPA Rights (California Users)

California residents have specific rights under the California Consumer Privacy Act:

• Right to know what personal information is collected
• Right to delete personal information
• Right to opt-out of the sale of personal information (we do not sell your data)
• Right to non-discrimination for exercising your rights

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Maintain your session and keep you logged in
• Remember your preferences and settings
• Analyze site traffic and usage patterns
• Personalize content and advertisements
• Measure the effectiveness of our marketing campaigns

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our services.

7. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Documents and signature data are retained according to legal requirements for electronic signatures, typically for a minimum of 7 years. You may request earlier deletion, subject to legal and business requirements.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place, including Standard Contractual Clauses approved by the European Commission for transfers from the EEA.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our services after any changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: