Terms of Service
Last updated: January 10, 2025
1. Acceptance of Terms
These Terms of Service ("Terms") govern your access to and use of SkyVerify's e-signature platform and services (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, do not use our Services.
2. Description of Service
SkyVerify provides a cloud-based electronic signature platform that allows users to send, sign, and manage documents electronically. Our Services include document preparation, signature collection, authentication, audit trails, and related features. We reserve the right to modify, suspend, or discontinue any aspect of the Services at any time.
3. User Accounts and Registration
3.1 Account Creation
To use our Services, you must create an account by providing accurate and complete information. You must:
- Be at least 18 years of age
- Provide a valid email address
- Create a secure password
- Keep your account information current and accurate
3.2 Account Security
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must immediately notify us of any unauthorized use of your account or any other security breach.
3.3 Account Termination
We reserve the right to suspend or terminate your account at any time for violation of these Terms or for any other reason at our sole discretion. You may terminate your account at any time through your account settings or by contacting us.
4. Electronic Signatures
4.1 Legal Validity
Electronic signatures created through our Services are intended to be legally binding and enforceable. By using our Services, you acknowledge and agree that electronic signatures have the same legal effect as handwritten signatures. Our Services comply with:
- U.S. Electronic Signatures in Global and National Commerce Act (ESIGN)
- Uniform Electronic Transactions Act (UETA)
- European Union eIDAS Regulation
- Other applicable electronic signature laws worldwide
4.2 Consent to Electronic Signatures
By using our Services to sign documents, you consent to conducting transactions electronically and receiving electronic records. You acknowledge that you have the necessary hardware and software to access and retain electronic records.
4.3 Signature Authority
You represent and warrant that you have the legal authority to sign any document you sign through our Services. You are solely responsible for ensuring that you have proper authorization.
5. Subscription and Billing
5.1 Subscription Plans
We offer various subscription plans with different features and limitations. Plan details, including pricing and features, are available on our website and may change at any time with notice.
5.2 Payment Terms
Paid subscriptions are billed in advance on a monthly or annual basis. By subscribing:
- You authorize us to charge your payment method for the subscription fees
- Subscriptions automatically renew unless cancelled before the renewal date
- You are responsible for all applicable taxes
- All fees are non-refundable except as required by law
5.3 Cancellation
You may cancel your subscription at any time through your account settings. Cancellation takes effect at the end of your current billing period. You will retain access to paid features until that time.
5.4 Free Plan
Our free plan is provided at no charge with certain limitations. We reserve the right to modify or discontinue the free plan at any time.
6. Intellectual Property Rights
6.1 Our Intellectual Property
The Services, including all software, design, text, graphics, logos, and other content, are owned by SkyVerify and protected by intellectual property laws. You may not copy, modify, distribute, or create derivative works without our express written permission.
6.2 Your Content
You retain ownership of any documents, signatures, or other content you upload to our Services ("Your Content"). By uploading Your Content, you grant us a limited license to store, process, and transmit Your Content solely to provide the Services.
6.3 Feedback
If you provide us with feedback or suggestions, we may use them without any obligation to you.
7. Prohibited Activities
You agree not to:
- Violate any applicable laws or regulations
- Infringe on the intellectual property rights of others
- Upload malicious code, viruses, or harmful content
- Use the Services for fraudulent purposes
- Attempt to gain unauthorized access to our systems
- Interfere with or disrupt the Services
- Use automated systems (bots, scrapers) without permission
- Impersonate another person or entity
- Collect or harvest information about other users
- Use the Services to send spam or unsolicited communications
- Resell or redistribute the Services without authorization
8. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
- THE SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND
- WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE
- WE ARE NOT LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES
- OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS BEFORE THE CLAIM
- WE ARE NOT RESPONSIBLE FOR ANY LOSS OF DATA, DOCUMENTS, OR CONTENT
- WE DO NOT GUARANTEE UNINTERRUPTED OR ERROR-FREE SERVICE
9. Indemnification
You agree to indemnify, defend, and hold harmless SkyVerify, its officers, directors, employees, and agents from any claims, losses, damages, liabilities, and expenses (including legal fees) arising from: (a) your use of the Services; (b) your violation of these Terms; (c) your violation of any third-party rights; or (d) Your Content.
10. Termination
We may terminate or suspend your access to the Services immediately, without prior notice, for any reason, including breach of these Terms. Upon termination, your right to use the Services will cease immediately. Sections that by their nature should survive termination will survive, including intellectual property provisions, liability limitations, and dispute resolution.
11. Dispute Resolution
11.1 Governing Law
These Terms are governed by the laws of the State of California, without regard to conflict of law principles.
11.2 Arbitration
Any dispute arising from these Terms or the Services shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. Arbitration will take place in San Francisco, California.
11.3 Class Action Waiver
You agree that disputes will be resolved individually and not as part of a class action or representative proceeding.
12. Changes to Terms
We reserve the right to modify these Terms at any time. We will notify you of material changes by email or through the Services. Your continued use of the Services after changes become effective constitutes acceptance of the new Terms.
13. General Provisions
13.1 Entire Agreement
These Terms constitute the entire agreement between you and SkyVerify regarding the Services.
13.2 Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full effect.
13.3 No Waiver
Our failure to enforce any provision of these Terms does not constitute a waiver of that provision.
13.4 Assignment
You may not assign or transfer these Terms without our written consent. We may assign these Terms at any time without restriction.
14. Contact Us
If you have any questions about these Terms, please contact us:
Email: legal@skyverify.net
Address: 123 Business Ave, Suite 100, San Francisco, CA 94103
Phone: +1 (555) 123-4567